One of the most common reasons an account is deactivated is due to outdated documents. This comes with the obvious exception of prescription medication that a passenger is taking under a doctor’s supervision. It’s best to err on the side of caution and never let passengers drink alcohol in your vehicle.Īnd, of course, you should never let passengers use other drugs while in your vehicle. If you’re just transporting a single passenger, it’s unlikely that Lyft will find out about this, but it could be an issue for Shared Lyft rides. Regardless of state laws, however, it is against Lyft’s policies for passengers to have open containers of alcohol in Lyft rides. This one is a bit complicated, since it is legal for passengers to have open containers or even drink alcohol in a vehicle in some states. If a passenger reports you as being under the influence, then they will deactivate you permanently. While this falls under the previous point, it’s worth mentioning on its own since Lyft has an entire page dedicated to it.Įven if you can function fine (or believe that you can), Lyft does not care.
#Lyft driver app drivers#
Lyft has a zero-tolerance policy with regards to drivers being under the influence of alcohol or drugs while driving.ĭriving while under the influence of drugs or alcohol while driving for Lyft will result in immediate and permanent deactivation. When driving for Lyft, you should always obey traffic laws to keep yourself and your passengers safe. This can include minor traffic violations, like speeding or ignoring a stop sign, as well as violations that are immediately life-threatening to others, like a hit-and-run or threatening your passengers.
#Lyft driver app how to#
Listed below are some of the most common reasons for Lyft deactivation, as well as steps for how to avoid or fix each.īreaking the law while driving for Lyft will result in permanent deactivation. They don’t want to deactivate drivers, as that means fewer people to serve passengers and ultimately a lower bottom line. There are many reasons that Lyft can deactivate your account.Īctually, Lyft can deactivate your account for any reason, but they’ll only do so if you do something that violates their terms of service or puts a passenger at risk. If your account has been deactivated by Lyft, or you want to take measures to prevent deactivation in the future, this article will walk you through the 18 common reasons why drivers have their accounts disabled and ways to be proactive. The best way to deal with Lyft deactivation is to avoid it, and there are many steps you can take. One minute you’re able to sign into the app and give rides, and the next minute you see the dreaded “Your account has been deactivated” message. Worse, Lyft rarely gives you an explanation of why you were deactivated. It usually happens without warning, and many times you have no idea why it happened. This frustrating, but also common for the industry.Īfter all, Uber deactivation, DoorDash deactivation, and Instacart deactivation also happen constantly.
#Lyft driver app driver#
Getting deactivated as a Lyft driver is the worst.